What is the reason that the vivo S15 can't connect to WiFi

After buying vivo S15 and using it, many users find that they are not used to it, and the main reason is that they don't know how to solve the problem that vivo S15 can't connect to WiFi. This is due to the fact that the difference between vivo S15 and other mobile phone operations is not very the same, but after referring to a lot of information, Xiaobian will bring you vivo S15 What to do if you can't connect to WiFi solution, if you have this need, come and take a look!

 What should I do if my vivo S15 can't connect to WiFi

1. The router hides the WiFi name

It may be that the router hides the WiFi name (hidden SSID), please directly obtain the WiFi name and password to add the network manually, or turn off the router's hidden SSID function.

 2. Check whether the WiFi frequency bands supported by the mobile phone and the router match

Check the WiFi frequency bands supported by your phone, and then confirm whether the searched WiFi frequency bands are the same as those supported by your phone. If the phone only supports 2.4GHz WiFi and cannot search for 5GHz WiFi, you can set the router to the 2.4GHz band and try. If you don't know how to do this, contact your router administrator.

 3. Connect to other WiFi for comparison test

If the other WiFi is normal, it means that the current router is the cause, and it is recommended to contact the router administrator. If all WiFi cannot be searched, it is recommended that you bring your mobile phone and purchase voucher to the vivo customer service center for testing.

 4. Reset network settings

Go to Settings - System Management / More Settings - Backup & Reset/Factory Reset - Reset Network Settings ---- Reset Settings and then use View.

*Note: Resetting network settings resets Wi-Fi, mobile data, and Bluetooth connection records

 5. Service center testing

If the above methods fail to solve your problem, please back up your mobile phone data in advance, bring your mobile phone and purchase voucher to vivo customer service center for testing, pay attention to the WeChat official account "vivo" or "vivo customer service" to inquire about the address and phone number of the service center, it is recommended to call before going to ensure that there is a staff to receive you and then go over, so as to avoid delaying your precious time and running in vain.